Search

Results: 17
The Effect of Customer Value on User Satisfaction With Dialogue Characteristics of Apple's Intelligent Agent Siri
Hye Shim, Byoung Kim
Jan 01, 2020
Intelligent agent products with dialogue characteristics are rapidly becoming common household and personal gadgets. The purpose of this study was to investigate the effect of dialogue characteristics on user satisfaction with...
Published by: IGI Global
A Holistic Approach to Integrating ePortfolios as Instructional Methods in Online Programs
The purpose of this chapter is to review a holistic approach to the integration of digital portfolios (“ePortfolios”) as an instructional method in online degree programs. The chapter reviews the evidence-based best practices...
Published by: IGI Global
A Review of AI (Artificial Intelligence) Tools and Customer Experience in Online Fashion Retail
Artificial Intelligence tools and processes have hugely impacted the ecommerce industry and the satisfaction of online customers. With technology largely pervading all facets of our lives, people want meaningful experiences....
Published by: IGI Global
Building a Community of Practice in the Workplace
This study adopts Wenger's (1998) community of practice (CoP) framework to understand the relationships and professional learning community formed at an information technology call center at a large research university in the...
Published by: IGI Global
Factors Influencing Security Incidents on Personal Computing Devices
Organizations expect their employees to connect securely to the organization's computer systems. Often these employees use their personal computers to access the organization's networks. This research explores whether these same...
Published by: IGI Global
Ensuring Virtual Success
Very few academic programs in pre-service teacher education include opportunities for current and future K-12 educators to develop the necessary skills to teach in an online setting. While limited research has been done related...
Published by: IGI Global
Teachers' Professional Learning Focused on Designs for Early Learners and Technology
In this chapter, the authors present and discuss findings from a two-year case study on teachers' professional learning. This investigation built upon existing research on early learning and technology to study teachers'...
Published by: IGI Global
Extending the Task-Technology Fit (TTF) Model to E-Textbook Usage by Students and Instructors
Companies produce increasing numbers of textbooks in electronic format (e-textbooks) for use by students and instructors. One would be remiss, however, to think that university bookstores are not filled with hard copies of...
Published by: IGI Global
Fit for Purpose
Using an illustrative case study, this chapter explores the two-year design process of a practice-based Doctor of Education degree program in an online university. Emerging from the continuous improvement lens, the redesign...
Published by: IGI Global
Transformational Leadership Contributions for Employee Autonomy
The performance of a company is affected by several variables and understanding them and knowing how they work is decisive for management. Therefore, this research aims to address and measure how transformational leadership...
Published by: IGI Global
Towards a Secure DevOps Approach for Cyber-Physical Systems
With the expansion of cyber-physical systems (CPSs) across critical and regulated industries, systems must be continuously updated to remain resilient. At the same time, they should be extremely secure and safe to operate and...
Published by: IGI Global